Portfolio
Technical Writing Projects
Windows Server 2003 Designing Network Security
Windows Server 2003 Network Infrastructure
Supporting Users and Troubleshooting Desktop Applications
Windows Server 2000: Designing Network Security
Video Training Projects
CompTIA i-Net+ Certification Tutorials
This e-learning course was created for Virtual Training Center (http://www.vtc.com) using Camtasia, HyperCam and PowerPoint.
7.5 hours / 94 tutorials
————————————
These tutorials were created using Adobe Captivate for our marketing department as a quick way to show what the product could do.
10 minutes / 8 tutorials
Installation Guides/ Help Files
Vision6QuickInstallGuide (created/edited using Adobe InDesign)
Vision6 Help Files (created/edited via Robohelp). These are included in the product download.
Surf-Lock2 Help Files (created/edited using RoboHelp). These are included in the product download.
App-Control Help Files (created/edited using RoboHelp). These are included in the product download.
Recorded Online Training Sessions
Vision 6 Classroom Management Essentials (Originally recorded during WebEx session but migrated over to Flash files using Camtasia and looping audio)
Surf-Lock2 and App-Control Essentials (Originally recorded during WebEx session but migrated over to Flash files using Camtasia and looping audio)
Instructor-Led Training Materials
Introduction to Crystal Reports XI: This is a two-day instructor-led course I designed in October 2009. At the completion of this course, participants are able to explain the concept of databases and their key elements, list the benefits and features of Crystal Reports XI, identify the key steps used to create a new report, create simple reports, insert charts and images into a report, and upload reports to our company’s application.
Deliverables included: Course Overview & Outline, Course Schedule, Course Evaluation, Participant and Trainer Guides, Job aids, Trainer PowerPoint slide deck, Certificate of Completion, and a Participant CD.
This course is very hands-on and includes 6 major activities. It was pilot tested and made available to our customers in January 2010. As of August 2010, it is being taught across the U.S. via regional training centers and is receiving excellent reviews.
Introduction to Management Reporter: This is a one-day instructor-led course I designed in June 2010. At the completion of this course, participants are able to explain the concept of databases and their key elements, list the benefits and features of Management Reporter, discuss the report components included in all reports, create and modify core financial reports, understand user roles and assigning access to reports, describe the role of the MS Report Library, and understand the options for sharing reports.
Deliverables included: Course Overview & Outline, Course Schedule, Course Evalution, Participant and Trainer Guides, Trainer PowerPoint slide deck, and Participant CD.
This course is very hands-on focused, and includes 8 major hands-on activities. It was pilot tested, modified and then made available to our customers. As of August 2010, it is currently being taught across the U.S. via regional training sessions. It has been receiving excellent reviews to date.
Workshop Training Materials
The following represent internal workshops that I have designed and facilitated:
- How to Ask and Answer Questions: A Trainer’s Perspective: Focused on why trainers ask questions, how to ask questions, the three types of questions and when to use them, how to encourage participants to ask questions, and how to answer them effectively. Deliverables: PowerPoint slide deck and Participant Workbook
- Group Dynamics: Focused on Bruce Tuckman’s distinct phases of group development (forming, storming, norming, and performing). I also facilitated a Desert Survival exercise as part of this workshop. Deliverables: PowerPoint slide deck and Participant Guide
- SMEs+IDs+Trainers = A Formula for Success: Facilitated this workshop that focused on the roles of subject matter experts, instructional designers and trainers in the content development and delivery process. Deliverables: PowerPoint slide deck
- Understanding Learning Objectives: A Roadmap for Designing Effective Training Programs: This workshop was designed to help new Trainers, SMEs, and Instructional designers understand the role of learning objectives and how to write SMART objectives. It also included an activity I wrote which was designed to help the participants understand what happens when learning objectives are not defined up front.
